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Get inside your customers’ heads

Learn the “story behind the story” of your best and worst customer relationships . . . straight from the horse’s mouth. Learn what customers really think and want. Get advice on how to strengthen satisfaction, be chosen more often and win no-bid renewals.

In-depth customer interviews find barriers that keep your company from reaching its full revenue potential. Customers spell out what you should start, stop and continue doing to earn better loyalty and grow sales.

Is this right for your company?

• New presidentsLearn what customers really think about your company.
• Companies competing for every saleTake sales advice from prospects who turned you down.
• Firms with multi-year accountsUse "Voice of the Customer" feedback to assess customer satisfaction and earn no-bid renewals.
• Managers of problem accountsFind the path back to customer satisfaction and strong account loyalty.
• Companies in growth mode• Use customer tips and quotes to attract new customers.
• Leave less money on the table with existing accounts.
• Leaders of newly acquired subsidiariesRetain legacy customers and win back frustrated defectors.

If you match any of the above, call. You’ll know within five minutes if in-depth customer research can help your company reach its full revenue potential. Call:

Ann Amati, Principal
Deliberate Strategies Consulting
(206) 933-6067; Seattle
Or click here to send an e-mail message.