You don’t have to wonder.

You can learn exactly  

where your customers recommend changes
that will strengthen your competitiveness,
sales and customer loyalty.
Deliberate Strategies Consulting helps companies
win, retain and enhance B2B customer relationships
by bringing the voice of key customers into
strategic business decisions.
Email Ann Amati at
Deliberate Strategies Consulting

How can Voice of the Customer research help you?

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Strengthen strategic plan

“How can we strengthen revenue, competitiveness and company value?”

Uncover hidden issues

(ideal for new leaders)
“What customer issues did I just inherit?”

Reverse account turnover

“How can we win back defectors?”

Restart stalled growth

“How do we grow account size and add ‘new logos’?”

Repair problem accounts

(at-­risk, dormant, dissatisfied)
“How do we restore customer trust and confidence?”

Improve inconsistent sales

“Why did we win this sale yet lose that one?”

Secure contract renewal

“How can we secure contract renewal?”
If Voice of the Customer insights from 12-40 of your customers could help you make faster, more confident decisions,
you’re in the right place.

Which revenue or customer issues would you like to improve?

Let’s brainstorm the best approach

 You own or lead a . . .

  • Revenue-generating B2B start-up
  • Niche-market software/hardware firm
  • A/E/C professional services firm
  • Outsourced/contract service firm
  • Established manufacturer or distribution company
  • Consultancy (ask about the “small-office package”)
. . . that’s focused on growth or prepping for sale.
Curious, but don’t see your industry?

Why fly blind? Whether your focus is growing your business or preparing to sell it,
guessing wrong about what customers think of you can be expensive.

Current and past customers have valuable insights about your competitiveness, people, products and processes—whether you ask to hear those insights or not.

Help customers help you grow revenue and company value.

Past clients have been in . . .

  • Niche-market software
  • Manufacturing (industrial, wood products, high-tech, re-manufacturing, fabrication)
  • Distribution
  • A/E/C professional services
  • Finishing contracting
  • Industrial services
  • Aerospace
  • Outsourced services (HR-related, corporate real estate/facility management)
  • Commercial printing
  • Advertising
  • Business/consulting services
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You'll know in five minutes if this is a fit.

Deliberate Strategies Consulting is a B2B management consultancy
that uses one-on-one customer interviews to serve the interests of
company owners and executives with P&L responsibility.

Contact Ann Amati about unleashing sustained growth at your company
through hearing what your customers think and recommend.
P.O. Box 16104
Seattle, WA 98116­-0104
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